Compliance
Black Country Housing Group offer a wide range of services covering housing and care.
Because of this we are regulated by a number of organisations that ensure our standards of service are the best that they can be.
The HCA's role is to create opportunity for people to live in high quality sustainable places.
www.homesandcommunities.co.uk
The Tenant Services Authority ensure that Black Country Housing Group follow the requirements of the regulatory code and guidance for housing associations. This involves making sure that we are financially viable and well governed.
They are working towards new guidelines that put the tenant at the heart of the decion making process.
www.tenantservicesauthority.org
Formally CSCII the Care Quality Commission are the independent regulator of social care in England. They ensure that the quality of care we provide in our sheltered and domiciliary care schemes is of the highest quality.
www.cqc.org.uk
To find out more follow the links or call 0121 561 1969 or email corporate@bcha.co.uk
Tenant Services Authority
Click on the image to be directed to the TSA website.
